1. Introduction
US Dynamic Solutions (“we”, “us”, or “our”) operates the website usdynamicsolutions.com and the AI dental receptionist platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information — your name, email address, and phone number when you submit a form or request a demo.
- Usage data — with your optional analytics consent, public pages visited, referral website, browser and device information, and whether a growth review request was accepted. Google receives connection information when its analytics service is used.
- Communications — messages, appointment details, and call data processed through our AI receptionist on behalf of dental offices.
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and demo requests.
- Store growth review requests, send request-related acknowledgments, and collect the service priorities and availability you choose to provide. A request or suggested time does not confirm a booked appointment.
- Deliver and improve our AI receptionist and appointment booking services.
- Send SMS appointment confirmations, reminders, and follow-up messages where you have opted in.
- Comply with legal obligations and enforce our Terms of Service.
4. SMS / Text Messaging
By providing your mobile phone number and opting in through our website form, you consent to receive automated SMS text messages from US Dynamic Solutions and the dental office using our platform. These messages may include appointment confirmations, reminders, and follow-up communications.
- Consent is not a condition of purchase.
- Message frequency varies based on your activity.
- Message and data rates may apply.
- To opt out at any time, reply STOP to any SMS message. You will receive one final confirmation and no further messages will be sent.
- For help, reply HELP to any message or contact us at support@usdynamicsolutions.com.
We do not share, sell, rent, or transfer your mobile phone number to third parties or affiliates for their marketing or promotional purposes.
5. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers — vendors used to operate the relevant service, including Microsoft for business email, Google for optional website analytics, Twilio for SMS, and Neon for platform database hosting.
- Dental office clients — the dental practice you are contacting receives your appointment details as part of delivering the service.
- Legal requirements — when required by law, subpoena, or to protect the rights and safety of users or the public.
6. Data Retention
We retain personal information for as long as necessary to deliver our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
8. Cookies and Tracking
Google Analytics loads on the public marketing pages only after you choose “Allow analytics.” You may decline and still use the site and request a growth review. The “Analytics preferences” control at the bottom of public pages lets you change your choice. Declining stops future analytics collection in that browser; you can remove existing cookies using your browser settings.
Our analytics events omit URL query strings and fragments, form answers, names, email addresses, phone numbers, and private growth review conversations. Analytics cookies are configured to expire after 90 days. We store your analytics choice in your browser. We also use session storage to associate campaign links and referral sources with an inquiry; these details are handled with the inquiry rather than sent as form answers to Google Analytics.
Learn about Google’s data practices at How Google uses information from sites that use its services.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us: